Terms & Conditions

ABOUT US

The owner of the website available at www.gwarant-transport.com (hereinafter referred to as the “Website“) is

the company GWARANT TRANSPORT MEDYCZNY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office in Westrza, entered in the register of entrepreneurs of the National Court Register under number 0000391127, the registry court where the company’s documentation is kept: District Court Poznań – Nowe Miasto and Wilda in Poznań, 9th Commercial Division of the National Court Register, address of the registered office and address for service: ul. Orzechowa 1, 63-405 Westrza, NIP 6222761837, REGON 301714040, e-mail address: contact@gwarant.delivery, telephone number: +48 517 279 794 (call charges as for a standard telephone call, in accordance with the service provider’s tariff plan)

(hereinafter referred to as the “Owner” or the “Administrator“)

We invite you to read the terms and conditions of our Website. We remain at your disposal!

Quick contact with us:

  • e-mail: contact@gwarant.delivery

  • telephone: +48 517 279 794 (call charges as for a standard telephone call, in accordance with the service provider’s tariff plan)

  • in writing or in person at the address: Orzechowa 1, 63-405 Westrza

LEGAL DISCLAIMER

This Website is informational in nature; it enables users to become acquainted with the products or services of the Owner of the Website and to contact the Owner, including by submitting an inquiry via the contact form. A newsletter may also be available on the Website, the subject of which will be information about the activities of the Owner of the Website, about news, and about new products and services of the Owner of the Website. The law applicable to the Website and to these terms and conditions, as well as to agreements concluded on their basis, is Polish law.

The Website is not an online shop, and it is not possible to conclude a contract of sale through it (this means, among other things, that advertisements, price lists and other product information published on the Website should not be treated as an offer, but at most as an invitation to conclude a contract). A contract of sale may be concluded as a result of an inquiry submitted to the Owner of the Website, and only after the parties have agreed on the detailed terms of such a contract – the conclusion and terms of such a contract are, however, governed by a separate contract of sale or separate general terms and conditions of sale of products by the Owner of the Website, which will be made available by the Owner.

PERSONAL DATA

The Administrator of the personal data processed on the Website is the Owner. Personal data is processed for the purposes, to the extent, and on the basis of the grounds and principles set out in the privacy policy published on the Website. The privacy policy sets out, in particular, the principles governing the processing of personal data by the Administrator on the Website, including the grounds, purposes and scope of the processing of personal data and the rights of data subjects, as well as information regarding the use of Cookies and analytical tools on the Website. Use of the Website is voluntary. Similarly, the provision of personal data by a user of the Website is voluntary, subject to the exceptions set out in the privacy policy (e.g. the use of electronic services and the Owner’s statutory obligations).

PERMITS AND LICENCES

The licence to pursue the occupation of road haulier of goods for GWARANT TRANSPORT MEDYCZNY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ was issued by the Chief Inspectorate of Road Transport (Główny Inspektorat Transportu Drogowego). Licence number 005692. Detailed information on the licence to pursue the occupation of road haulier of goods can be found on the website of the National Electronic Register of Road Transport Operators (Krajowy Rejestr Elektroniczny Przedsiębiorców Transportu Drogowego), available at: https://kreptd.gitd.gov.pl.

USE OF THE WEBSITE

The Website is available to all internet users. Through the Website, the Owner provides information about the business activity it conducts and about the products it presents.

Proper use of the Website requires that the following requirements be met:

  • A computer, laptop or other multimedia device with internet access.

  • An up-to-date version of an internet browser: Mozilla Firefox; Opera; Google Chrome; Safari or Microsoft Edge;

  • Any screen resolution (the Website is responsive).

  • Enabling the storage of Cookies and support for Javascript in the internet browser.

Use of the Website is free of charge. Use of the Website should be carried out in a manner consistent with the law and good practice, with due regard for the protection of personal rights, the protection of personal data and the rights of the Administrator, other users of the Website and third parties, including copyright and intellectual property rights. Unlawful actions capable of hindering the functioning of the Website are prohibited. It is likewise prohibited to provide content of an unlawful nature. Use of the Website may be discontinued at any time by closing the website or the internet browser.

All information and data submitted by users via the Website should be reliable and contain truthful information. It is forbidden to submit content that violates the rules of netiquette or contains offensive information and unlawfully infringes the Owner’s reputation, or content that may mislead the Owner or other persons. Users are prohibited from using the Website to disseminate unsolicited commercial information (spam).

Use of the Website involves the standard risks present on the Internet. The primary risk faced by every internet user is the possibility of the “infection” of their ICT system by various kinds of malicious software created mainly for the purpose of causing damage or gaining unauthorised access to a user’s data. In order to avoid the risks associated with this, the Owner recommends that every user equip the equipment used to connect to the Internet with antivirus software and keep it continuously updated by installing its latest versions, and also keep the internet browser and the operating system of their end device up to date on an ongoing basis.

In the event of any problems, complaints or questions relating to the use of the Website, or any other questions, please contact the Owner of the Website, for example, using the following methods:

  • e-mail: contact@gwarant.delivery

  • telephone: +48 517 279 794 (call charges as for a standard telephone call, in accordance with the service provider’s tariff plan)

  • in writing or in person at the address: Orzechowa 1, 63-405 Westrza

In the description of your request, please provide (1) information and circumstances relating to the subject matter of the request; and (2) the contact details of the person submitting the request. We will respond to your request within 14 calendar days.

ELECTRONIC SERVICES AVAILABLE ON THE WEBSITE

In addition to the possibility of browsing information and other content on the Website, the following electronic services are also available: contact form.

  • Contact form

The contact form makes it possible to send a contact inquiry to the Owner. Sending an inquiry does not give rise to any obligations on the part of either the user or the Owner of the Website; it merely constitutes a means of establishing contact with the Owner of the Website.

Use of the contact form begins at the moment the user starts filling it in on the Website – it is usually available in the “Contact” tab and/or at the bottom of the Website. The contact inquiry is sent once two consecutive steps have jointly been completed – (1) filling in the contact form with the data indicated as mandatory, and (2) clicking, on the Website, the action field located beneath the form after the contact form has been filled in – until that moment, it is possible to independently modify the data entered. In the contact form it is necessary to provide the contact details of the person filling in the form: first and last name/company name, e-mail address, subject of the message and content of the message.

The contact form electronic service is provided free of charge and is of a one-off nature; it terminates at the moment the user sends the contact inquiry through it, or at the moment the user earlier discontinues formulating the contact inquiry through it.

COPYRIGHT

The copyright and intellectual property rights to the Website as a whole, as well as to the content, graphics, works, designs and trademarks available within it, belong to the Owner or to other authorised third parties and are protected by copyright and other provisions of generally applicable law. The use of content published on the Website is permitted without restriction for the purposes of personal use. The use of content published on the Website for any other purpose requires the prior express consent of the Administrator or other authorised third parties.

REVIEWS

The Owner of the website does not provide users with the ability to post or access reviews of services.

PROVISIONS CONCERNING ILLEGAL CONTENT

Illegal content means information that, in itself or by reference to an activity, including the sale of products or the provision of services, is not in compliance with European Union law or with the law of any Member State which is in compliance with European Union law, irrespective of the precise subject matter or nature of that law (hereinafter referred to as: “Illegal Content“).

Regulations concerning illegal content are set out, among others, in the act on services – Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act) (OJ L 277, 27.10.2022, p. 1–102) (hereinafter: the “Digital Services Act“).

This section of these terms and conditions contains provisions arising from the Digital Services Act to the extent relating to the Website and its Owner. As a general rule, a user of the Website is not obliged to provide content while using it. However, a user of the Website may have the opportunity to provide content when filling in the contact form, or when adding a comment on the Website, using the tools made available for this purpose by the Owner. In every case where content is provided by a user of the Website, the user is obliged to comply with the rules set out in these terms and conditions.

POINT OF CONTACT – The Owner designates the e-mail address contact@gwarant.delivery as the single point of contact. The point of contact enables direct communication between the Owner and the authorities of the Member States, the European Commission and the Board for Digital Services, and at the same time enables recipients of the service (including users of the Website) to communicate directly, swiftly and in a user-friendly manner with the Owner by electronic means, for the purposes of the application of the Digital Services Act. The Owner indicates Polish and English as the languages for communication with its point of contact.

Procedure for reporting Illegal Content and for action in accordance with Article 16 of the Digital Services Act:

  1. Any person or entity may report to the Owner, at the e-mail address contact@gwarant.delivery, the presence of specific information which that person or entity considers to constitute Illegal Content.

  2. A notice should be sufficiently precise and adequately substantiated. To this end, the Owner enables and facilitates the submission, to the e-mail address indicated above, of notices containing the following elements: (1) a sufficiently substantiated explanation of the reasons why the person or entity alleges that the reported information constitutes Illegal Content; (2) a clear indication of the exact electronic location of the information, such as the exact URL or URLs, and, where necessary, additional information enabling the identification of the Illegal Content, adapted to the type of content and to the specific type of service; (3) the name and surname or the name and e-mail address of the individual or entity submitting the notice, except in the case of a notice concerning information considered to involve one of the offences referred to in Articles 3 to 7 of Directive 2011/93/EU; and (4) a statement confirming the bona fide belief of the individual or entity submitting the notice that the information and allegations contained therein are accurate and complete.

  3. A notice referred to above shall be considered to give rise to actual knowledge or awareness for the purposes of Article 6 of the Digital Services Act in respect of the information to which it relates, if it enables the Owner, acting with due diligence, to identify the illegal nature of the relevant activity or information without a detailed legal examination.

  4. If the notice contains the electronic contact details of the individual or entity that submitted it, the Owner shall, without undue delay, send that individual or entity an acknowledgement of receipt of the notice. The Owner shall also, without undue delay, notify that individual or entity of its decision in respect of the information to which the notice relates, providing information on the possibility of appealing against the decision taken.

  5. The Owner shall process all notices received under the mechanism referred to above, and shall take decisions in respect of the information to which the notices relate, in a timely, non-arbitrary and objective manner, and with due diligence. Where the Owner uses automated means for the purposes of such processing or decision-making, it shall include information to that effect in the notification referred to in the preceding point.

Information on the restrictions that the Owner imposes in connection with the use of the Website, in relation to content submitted by users of the Website:

  1. A user of the Website is bound by the following rules when providing any content within the Website:

    1. the obligation to use the Website, including by posting content (e.g. within comments), in accordance with its intended purpose, these terms and conditions, and in a manner consistent with the law and good practice, with due regard for personal rights and the copyright and intellectual property rights of the Owner and third parties;

    2. the obligation to enter content consistent with the actual facts and in a manner that is not misleading;

    3. the prohibition on providing content of an unlawful nature, including the prohibition on providing Illegal Content;

    4. the prohibition on sending unsolicited commercial information (spam) via the Website;

    5. the prohibition on providing content that violates generally accepted rules of netiquette, including content that is vulgar or offensive;

    6. the obligation to hold – where this is necessary – all required rights and permits for providing such content on the Website, in particular copyright or the required licences, permits and consents for its use, dissemination, sharing or publication, especially the right to publish and disseminate it on the Website (where this is necessary), as well as the right to use and disseminate the image or personal data in the case of content that includes the image or personal data of third parties.

    7. the obligation to use the Website in a manner that does not create a security risk to the ICT system of the Owner, the Website or third parties.

  2. The Owner reserves the right to moderate content provided by users of the Website. Moderation is carried out in good faith and with due diligence, either on the Owner’s own initiative or in response to a notice received, for the purpose of detecting, identifying and removing Illegal Content or other content inconsistent with these terms and conditions, or disabling access to it, or taking the necessary measures to comply with the requirements of European Union law and national law consistent with European Union law, including the requirements set out in the Digital Services Act, or the requirements contained in these terms and conditions.

  3. The moderation process may be carried out manually by a human or may rely on automated or partially automated tools that assist the Owner in identifying Illegal Content or other content inconsistent with these terms and conditions. Once such content has been identified, the Owner shall decide whether to remove it or disable access to it, or shall otherwise restrict its visibility, or shall take such other action as it considers necessary (e.g. contacting the author to clarify the concerns and amend the content). The Owner shall inform, in a clear and easily understandable manner, the person who provided the content (if their contact details are available) of its decision, the reasons for taking it, and the available means of appealing against that decision.

  4. In exercising its rights and performing its obligations under the Digital Services Act, the Owner is required to act with due diligence, in an objective and proportionate manner, and with due regard to the rights and legitimate interests of all parties involved, including recipients of the service, in particular having regard to the rights enshrined in the Charter of Fundamental Rights of the European Union, such as freedom of expression, freedom and pluralism of the media, and other fundamental rights and freedoms.

Any comments, complaints, objections, appeals or reservations concerning decisions or other actions or the failure to act taken by the Owner on the basis of a notice received, or a decision of the Owner taken in accordance with the provisions of these terms and conditions, may be submitted in a manner analogous to the complaints procedure referred to above in these terms and conditions, in the section on the use of the Website. Use of this procedure is free of charge and enables complaints to be submitted electronically to the e-mail address provided. The use of the complaint submission and handling procedure is without prejudice to the right of the person or entity concerned to initiate court proceedings, and does not infringe their other rights.

The Owner shall handle any comments, complaints, objections, appeals or reservations concerning decisions or other actions or the failure to act taken by the Owner on the basis of a notice received, or a decision taken, in a timely, non-discriminatory, objective and non-arbitrary manner. If a complaint or other notice contains sufficient grounds for the Owner to consider that its decision not to take action in response to the notice is unjustified, or that the information to which the complaint relates is not illegal and is not inconsistent with these terms and conditions, or contains information indicating that the complainant’s conduct does not justify the measure taken, the Owner shall, without undue delay, reverse or amend its decision regarding the possible removal of, or disabling of access to, the content, or otherwise restricting its visibility, or shall take such other action as it considers necessary.

Individuals or entities that have submitted a notice of Illegal Content, and to whom the Owner’s decisions concerning Illegal Content or content inconsistent with these terms and conditions are addressed, have the right to choose any out-of-court dispute settlement body certified by the Digital Services Coordinator of a Member State in order to resolve disputes relating to those decisions, including with regard to complaints that have not been resolved through the Owner’s internal complaint-handling system.

LINKS

The Website may contain links to other websites. The Administrator encourages users, after navigating to other websites, to review the terms and conditions and privacy policy established there. These terms and conditions apply only to this Website.

CONTACT US

In the event of any problems or questions relating to the use of the Website, or any other questions, please contact the Owner of the Website:

  • e-mail: contact@gwarant.delivery

  • telephone: +48 517 279 794 (call charges as for a standard telephone call, in accordance with the service provider’s tariff plan)

  • in writing or in person at the address: Orzechowa 1, 63-405 Westrza